jeudi 17 septembre 2015
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J.D. Power Automotive Reliability Survey Highlights The Very Best
The automotive industry posted its best J.D. Power reliability scores this year since the survey began in 1990. The Detroit Free Press reports that Ford and General Motors fared particularly well, placing four among the top 10 finalists.
Great time for reliability
J.D. Power and Associates Vice President of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, U.S. automakers like Cadillac did not fare well, posting the 3rd lowest total dependability score, behind both Lexus and Porsche. Lincoln, Ford and Buick posted better outcomes, claiming positions six through eight in the study, respectively.
Based on difficulties for 100 automobiles
The J.D. Power and Associates study measures the number of reported issues per 100 automobiles and trucks that were purchased during the year 2009. Measuring performance in the vehicles up to the present day, the intent is to underscore the long-term degree of automotive dependability which customers can enjoy. On average, there were 132 troubles for every 100 automobiles.
As reported by Sargent, the automotive dependability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major car makers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Chrysler brands ranked lowest in study
Ram, Jeep, Dodge and Chrysler got really bad scores in the reliability test, although they did have better scores than the previous year's study answers. Chrysler, unable to get over its 2009 bankruptcy, did the worst. It came in last on the study.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Including Japanese car producers in top 10
There were eight models under Toyota that got first or tied for first in their vehicle class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 automobiles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
Great time for reliability
J.D. Power and Associates Vice President of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, U.S. automakers like Cadillac did not fare well, posting the 3rd lowest total dependability score, behind both Lexus and Porsche. Lincoln, Ford and Buick posted better outcomes, claiming positions six through eight in the study, respectively.
Based on difficulties for 100 automobiles
The J.D. Power and Associates study measures the number of reported issues per 100 automobiles and trucks that were purchased during the year 2009. Measuring performance in the vehicles up to the present day, the intent is to underscore the long-term degree of automotive dependability which customers can enjoy. On average, there were 132 troubles for every 100 automobiles.
As reported by Sargent, the automotive dependability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major car makers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Chrysler brands ranked lowest in study
Ram, Jeep, Dodge and Chrysler got really bad scores in the reliability test, although they did have better scores than the previous year's study answers. Chrysler, unable to get over its 2009 bankruptcy, did the worst. It came in last on the study.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Including Japanese car producers in top 10
There were eight models under Toyota that got first or tied for first in their vehicle class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 automobiles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
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