mardi 14 avril 2015
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Ford Takes A Dive In C.R. Reliability Survey
The newly-released 2012 Consumer Reports reliability study found Toyota the most dependable automaker in the world. Ford, once the survey's most dependable household maker, fell hard. However, some say the distinction is comparatively moot.
Results of study
The top three places in the Consumer Reports reliability study went to Toyota's Scion, Toyota and Lexus. The top seven places all went to Japanese car makers.
Dealers such as Michael's Toyota of Bellevue, Washington should be happy about that news. Toyota Motor Sales USA chief executive Jim Lentz said:
"We're pleased with the findings, which reflect actual customer experience, not just reviewer opinion."
The rest of the top ten dependable vehicles, following Scion, Toyota and Lexus, were Mazda Motors, Subaru, Honda, Acura, Audi, Infiniti and Kia.
All the rest
Cadillac, GMC, Nissan, Mercedes-Benz, Chevrolet, BMW, Hyundai and Volkswagen were the next ones. Jeep, Volvo, Buick, Mini, Chrysler, Dodge, Ram, Lincoln, Ford and Jaguar were at the bottom of the list.
Ford not up there
Jaguar traditionally earns the bottom spot. But for Ford, it is quite another matter. Two years back, it was rated by Consumer Reports as the most reliable United States car maker. Its fall from grace was attributed to connectivity problems with its MyFord/MyLincoln Touch electronic entertainment system.
The system did much better after the software upgrade that Ford did, but evidently that was not enough for Ford to be redeemed in the public's eyes.
According to Ford spokesman Mark Schirmer:
"Consumer Reports is hugely important to Ford; you can't dismiss Consumer Reports in any way. We offered a major improvement to MyFord Touch in the spring and began offering new transmission calibrations this summer. Unfortunately, there are still some bugs in the system that we are working through."
Survey of readership
Unless a model was redesigned in the last three years that was the time frame where information was taken for the Consume Report reliability study. It did not do automobile testing but just surveyed its readership.
Just ridiculous
Edmunds.com vice chairman Jeremy Anwyl explained that vehicles are much more dependable than they were years back. In fact, people will most likely not even look at the report before making their decision. He said:
"The reality today is that cars are very reliable compared to what they were in the past. It is not something people should be really worrying about."
Results of study
The top three places in the Consumer Reports reliability study went to Toyota's Scion, Toyota and Lexus. The top seven places all went to Japanese car makers.
Dealers such as Michael's Toyota of Bellevue, Washington should be happy about that news. Toyota Motor Sales USA chief executive Jim Lentz said:
"We're pleased with the findings, which reflect actual customer experience, not just reviewer opinion."
The rest of the top ten dependable vehicles, following Scion, Toyota and Lexus, were Mazda Motors, Subaru, Honda, Acura, Audi, Infiniti and Kia.
All the rest
Cadillac, GMC, Nissan, Mercedes-Benz, Chevrolet, BMW, Hyundai and Volkswagen were the next ones. Jeep, Volvo, Buick, Mini, Chrysler, Dodge, Ram, Lincoln, Ford and Jaguar were at the bottom of the list.
Ford not up there
Jaguar traditionally earns the bottom spot. But for Ford, it is quite another matter. Two years back, it was rated by Consumer Reports as the most reliable United States car maker. Its fall from grace was attributed to connectivity problems with its MyFord/MyLincoln Touch electronic entertainment system.
The system did much better after the software upgrade that Ford did, but evidently that was not enough for Ford to be redeemed in the public's eyes.
According to Ford spokesman Mark Schirmer:
"Consumer Reports is hugely important to Ford; you can't dismiss Consumer Reports in any way. We offered a major improvement to MyFord Touch in the spring and began offering new transmission calibrations this summer. Unfortunately, there are still some bugs in the system that we are working through."
Survey of readership
Unless a model was redesigned in the last three years that was the time frame where information was taken for the Consume Report reliability study. It did not do automobile testing but just surveyed its readership.
Just ridiculous
Edmunds.com vice chairman Jeremy Anwyl explained that vehicles are much more dependable than they were years back. In fact, people will most likely not even look at the report before making their decision. He said:
"The reality today is that cars are very reliable compared to what they were in the past. It is not something people should be really worrying about."
About the Author:
At Kennedy Mazda you will definitely get the most perfect sports car purchasing experience achievable. Therefore visit Kennedy Mazda.
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